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New Zealand Experience the New Era of Biometric Banking


One of the primary trends of the modern technological and industrial world is the shift to a more customer-centric approach regardless of the field or niche you operate in. And in order to make sure that your customers are satisfied with your service, you must ensure that it is fast paced and as convenient as possible for them. The purpose of modern technology is to induce speed in processes that traditionally hog up a lot of staff and customer time as well as simplify the processes for the customer by capitalizing on the finer details.

Biometric verification is one such technology that is being applied across a multitude of fields and industries to great reviews and results.

BIOMETRICS IN BANKING

With ASB having announced their version of a biometric ID verifying the mobile application for six of their bank branches in South Auckland last year, we are finally seeing and experiencing the integration of biometric technology in New Zealand Banking.

Believe it or not, many people delay or refuse to open a bank account just because of the process that precedes the result, what with the person having to dig out a bundle of verifying documentation and filling out numerous forms after having to travel to the nearest branch of their desired bank. And in a world where you can clean your house, order the groceries, and pay your bills without having to get up from the plush cushions of your couch, it may just be too much to ask for. Not only that, but there are growing concerns about cybercriminals and fraudsters exploiting vulnerabilities in the banking security systems of banking institutions, a factor that also makes people wary and tends to drive them away. Read more...

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