Skip to main content

Finding the Key to Optimum Service Delivery with Biometrics

Driving the Development of a Culture through Biometrics


In recent times, more and more companies belonging to a variety of different backgrounds, industries, and niches, are adopting biometrics as a means to optimizing their customer service and allow individuals to tap into the amazingly convenient and trustworthy world of biological identification mechanisms. However, it is not as simple as simply putting up a fingerprint scanner upfront. There are a number of factors that must be taken into account in order to ensure that your service is achieving the goals you have set for it and is actually proving to be beneficial for you and your mission in the long run.

At the end of the day, the goal of any employer or organization employing the use of biometric technology in their operating sphere is to build a culture an environment based on trust, accountability, and security. For that purpose, it is important to ensure that all of the below mentioned key elements are being fulfilled and ensured every step of the way as they are salient in building not only a reliable biometrics system but also a well-rounded user experience.

Read more…
Labels:

Comments

Post a Comment

Popular posts from this blog

Iris Recognition vs. Retina Scanning – What are the Differences?

In biometrics, iris and retinal scanning are known as “ocular-based” identification technologies, meaning they rely on unique physiological characteristics of the eye to identify an individual. Even though they both share part of the eye for identification purposes, these biometric modalities are quite different in how they work. Let’s take a closer look at both and then explain the similarities and differences in detail: Retinal Scanning:  The human retina is a thin tissue composed of neural cells that are located in the posterior portion of the eye. Because of the complex structure of the capillaries that supply the retina with blood, each person’s retina is unique. The network of blood vessels in the retina is so complex that even identical twins do not share a similar pattern. Although retinal patterns may be altered in cases of diabetes, glaucoma or retinal degenerative disorders, the retina typically remains unchanged from birth until death. (Source: Wikipedia) ...
1 comment
Read more

False Rejection Rate – What Does It Mean And Why Should I Care?

False reject rate   is a statistic used to measure biometric performance when operating in the verification task and it usually calculated as the percentage of times the system produces a false reject.  A false reject occurs when an individual is not matched to their own existing biometric template.  For example: John claims to be John, but the system incorrectly denies the verification.  This can be particularly frustrating for an end user who knows that they are enrolled in the system and should be recognized and verified, but for some reason the system is incorrectly rejecting their scan.  This can cause unnecessary logjams, affect service, frustrate staff and negatively impact productivity.
Post a Comment
Read more

Biometric Authentication to Stop Money Laundering in Pakistan

Recently The State Bank of Pakistan has mandated all of its banks to start verifying all of their account holders using biometric technology. The goal of this exercise is to stop money laundering in Pakistan. In the past; opening a bank account only requires the account holder’s details in printed/written form along with their id cards. However, after this current announcement, to open a bank account in Pakistan, one has to provide biometric data using an e-registration system. This procedure is also applicable for those who have registered before without biometric verification process. Many private banks throughout the globe have already deployed biometric identification solution to reduce fraud at their banks. Biometric technology help banks to know their customers better and revolutionize their KYC process. After implementing the biometric solution from M2SYS for customer identification in the microcredit loan process, this helped Grupo Monge (Costa Rican Capital Corpor...
Post a Comment
Read more